14 Day Exchange Policy for Purchases of open edition prints with standard framing.
It can come to pass that the ordered piece of art appears different than expected in your space. This is why we have an exchange policy that lasts 14 full days following the purchase of a piece from the open edition prints with standard framing.
Please note that sales are final for:
1) custom orders (any deviations from the mounting and/or frame recommended by the artist, including frame colour)
2) extra-large pieces where any side measures over 150 cm
3) unmounted and unframed prints, due to their fragility.
Items that meet any of these criteria are excluded from the aforementioned exchange policy.
When returning a gallery purchase through the post, you will be responsible for the return shipping costs, or contact our customer service department at the number below. Exchanges can be made in one of our galleries at no charge, but only in the country given in the billing address for the order.
If you need more information or have any questions about your order, please feel free to contact us, and we’ll be happy to help!